Health Insurance Policy
The client's health insurance is a contract between the client and the insurance company, and is a vehicle to help pay for mental health care.
As a service to you, we will call your insurance company prior to your first visit in an attempt to determine your benefits (if you provide us with your insurance information before you come in). Please keep in mind that insurance companies DO NOT guarantee payment for service over the phone, and you are ultimately responsible for any expenses incurred if your insurance does not pay what you expected they would. It is in your best interest to be aware of your outpatient mental health benefits before you come in for your first appointment.
We will submit claims to your insurance company if you provide us with current insurance information. Depending on the insurance company, our fees may or may not be considered usual and customary. Insurance companies use many different equations to form a fee schedule.
Clinic policy requires that all anticipated co-pays and visit fees be collected at the time of service. These payments may be applied against any applicable unmet deductibles. If your insurance company pays more than anticipated, your account will be credited. We accept cash (exact amount appreciated), personal checks, and credit cards (Visa and Mastercard).
The clinic charges a $25 fee to you for any NSF checks received,
which is payable before or at the time of your next visit.
The client is ultimately responsible for timely payment of services rendered. Any insurance balances outstanding after 60 days are due in full by the client. It is the client's responsibility to negotiate with the insurance company for any unpaid services.